Your Impact
Diagnostic
Report
Maturity Score
Dimension Overview
Scores are averaged across all questions within each dimension. Scores reflect how consistently a practice is embedded: Sometimes (2.61–3.40) means it's present but not consistent; Often (3.41–4.20) means it's regularly practised; Always (4.21–5.00) means it's fully embedded.
Strong foundations with clear growth edges
Your organisation shows a distinctive profile: strong in learning, measurement, and purpose clarity, with meaningful gaps in culture, leadership behaviours, and business model sustainability. Two dimensions score Often (3.41+), while three sit in the Sometimes band.
Scoring Often or Always (3.41+)
Scoring Rarely or below (1.00–2.60)
Scoring Sometimes (2.61–3.40)
Purpose Clarity & Vision Articulation
Purpose Clarity & Vision Articulation
Your organisation has a strong sense of purpose: it's clearly articulated, emotionally resonant, and actively shapes how people work. Your mission is practical and well-connected to daily operations. However, vision is a significant gap — your leadership team hasn't yet aligned around a shared picture of what success looks like, and your vision isn't practically driving decisions. The contrast between a powerful purpose (4.0) and an underdeveloped vision (2.0) means your team knows why they do the work, but may lack clarity on where they're heading.
Your purpose is a genuine asset — protect and amplify it. The priority now is closing the vision gap. Bring your leadership team together for a focused conversation: what does success look like in 3–5 years if your purpose is fully realised? Make it specific, practical, and connected to decisions you're making now. A strong vision turns purpose from inspiration into direction.
Purpose-Driven Strategy Alignment
Purpose-Driven Strategy Alignment
This is your most complex dimension and contains your single biggest vulnerability: Business Model & Revenue Alignment at 1.67 — the lowest sub-area score in the entire diagnostic. You haven't explored alternative revenue sources and the link between income and purpose isn't clear. Strategy, services, and risk management all sit at a solid baseline, and your team largely understands how their work connects to strategy (scored 4).
Address the revenue model gap as a strategic priority. Map your current income streams against your purpose and long-term sustainability goals. Ask: which revenue sources reinforce our mission, and where are we vulnerable? Even a basic revenue diversification conversation at board level would shift this score significantly.
Purpose-Integrated Execution Integration
Purpose-Integrated Execution Integration
Your client and community experience work is strong (4.0) — you actively co-design services, value lived experience, and accessibility is embedded. However, performance accountability and project delivery are clear gaps, both scoring below 2.5. Roles aren't consistently documented, follow-through depends on individual leaders, and projects lack consistent structure.
Focus on two structural foundations. First, clarify roles and accountability — document key responsibilities and tie performance expectations to purpose-aligned goals. Second, introduce basic project discipline: clear objectives, defined timelines, and a simple portfolio view.
Purpose-Embedded Culture & Behaviours
Purpose-Embedded Culture & Behaviours
This is your lowest-scoring dimension, and leadership behaviours are the key challenge (2.33). Purpose isn't consistently guiding leadership decisions, role-modelling is inconsistent, and the organisation hasn't yet built a culture where purpose is the default lens. The positive signal is that your team shows flexibility and responsiveness (scored 4 in adaptability).
Start with leadership. Make purpose the explicit frame for leadership decisions — when decisions are made, name how they connect to purpose. Then, define 2–3 non-negotiable behaviours that reflect your values in action. Culture shifts when leaders consistently model what matters.
Purpose-Aligned Measurement & Improvement
Purpose-Aligned Measurement & Improvement
This is your strongest dimension. Learning and continuous improvement (4.67) is your highest sub-area score across the entire diagnostic — reflection is embedded in your rhythm, your team is empowered to experiment, and improvement is genuinely part of your culture. You combine qualitative and quantitative data well.
Protect this strength. The opportunity is to leverage your learning culture to accelerate progress in weaker dimensions. Use your established reflection rhythms to tackle the leadership behaviour and project delivery gaps. For innovation, introduce a simple 'purpose filter' to evaluate new ideas.
What the data is telling you
A snapshot of your strengths, your biggest opportunities, and the areas that need attention first.
Your team reflects, improves, and experiments as a habit — this is your highest-scoring area and a rare strength.
People across the organisation can articulate your purpose in their own words and it genuinely shapes how they work.
You actively co-design services, value lived experience, and have embedded accessibility into delivery.
Your purpose is powerful but your vision is underdeveloped — leadership needs to agree on what success looks like.
Change is accepted but often reactive. Embedding purpose into change decisions will build trust and momentum.
Community insight is strong, but delivery channels and service mapping need more consistency.
At 1.67, Business Model & Revenue is your lowest score. Revenue sources haven't been diversified or linked to purpose.
At 2.33, leadership behaviours aren't yet setting the cultural tone. Purpose isn't guiding decisions visibly enough.
At 2.40, projects lack consistent objectives, timelines, or portfolio visibility.
How we support you
Our Impact Essentials Pathways are structured programs that meet you where you are. Rather than a one-size-fits-all approach, each pathway offers a practical, modular set of modules designed around where you are right now and what you are ready to work on next.
Built around your stage
Each pathway is matched to where you actually are, not where you think you should be.
Modular and flexible
Pick the modules that matter most. Every module delivers a standalone outcome while building towards something bigger.
Real capability building
We work alongside your team so they build the skills, systems, and confidence to sustain impact long after we're gone.
Where do you go from here?
Three pathways, one right fit. Hover over each to learn more, then see which one we recommend for you below.
Start and Stabilise
For organisations in their early stages or entering a period of reset.
Hover to explore- Clarify your purpose, vision, and mission
- Shape a focused, achievable strategy
- Design core services matched to community needs
- Align your team around a shared direction
- Build confidence to take intentional next steps
Grow and Scale
For purpose-led organisations ready to expand their reach without compromising their values.
Hover to explore- Strengthen your business model and revenue alignment
- Design scalable systems and services
- Build meaningful community feedback loops
- Create consistent ways of working across your team
- Align operations, structure, and delivery to your purpose
Strengthen and Sustain
For mature organisations looking to deepen their impact and embed purpose for the long term.
Hover to explore- Shape a values-led culture from the inside out
- Build systems for continuous learning and improvement
- Strengthen innovation guided by purpose
- Sustain momentum and adapt as you grow
- Keep purpose visible in how your people work
Your diagnostic shows an organisation with strong foundations in purpose clarity, learning culture, and client experience. The most important next step is not refining what you stand for — it is strengthening how you operate day to day. The Grow and Scale pathway focuses on exactly that: closing your revenue model gap, aligning leadership behaviours to purpose, building consistent project governance, and creating the structures that let your team deliver with confidence as your organisation grows. Your purpose is clear. This pathway helps you deliver on it at scale.
Your Grow and Scale Roadmap
This is your practical 6-month plan, built around the Grow and Scale pathway. It is sequenced so each phase builds on the last. Focus on completing one phase before moving fully into the next.
Stabilise and Protect
Close your most critical gaps so your foundations are solid enough to grow from. This phase is about reducing risk and building basic structures.
- Map current revenue streams against purpose and identify diversification opportunities
- Facilitate a leadership alignment session on vision: what does success look like in 3–5 years?
- Document 2–3 core service delivery processes with clear accountability
- Introduce a simple project prioritisation framework with defined objectives and timelines
- Define leadership behaviours that model purpose in daily decisions
Align and Activate
With your most critical gaps addressed, shift focus to aligning your team around strategy, deepening community insight, and building habits that make purposeful delivery consistent.
- Translate your vision into a strategy-on-a-page that every team member can use
- Link team roles and responsibilities to strategic priorities
- Define 2–3 non-negotiable cultural behaviours and start reinforcing through leadership
- Establish a quarterly data and learning review rhythm
- Begin building a revenue diversification plan tied to purpose
Embed and Sustain
Embed what is working, reinforce new habits, and close out the six months with systems that will carry your progress forward.
- Embed co-design with service users into at least one improvement cycle
- Develop purpose-aligned metrics for impact reporting
- Cascade values into team-level behaviours and expectations
- Create a simple portfolio view so leadership can see all projects and how they connect to strategy
- Apply your “purpose filter” to evaluate new innovation opportunities
Where you are now — and where you could be
The solid shape shows where you are today. Select a stage below to see realistic progress. Progress is focused where your actions are most directly targeted.
Select a timeframe above to see how your scores could improve.
Sub-area Heatmap
Every sub-area score at a glance.
| Dimension | Sub-area | Score | Band |
|---|---|---|---|
| D1 | Purpose | 4.0 | Often |
| D1 | Vision | 2.0 | Rarely |
| D1 | Mission | 4.0 | Often |
| D2 | Strategy | 3.2 | Sometimes |
| D2 | Services | 3.2 | Sometimes |
| D2 | Business Model: Revenue | 1.7 | Not at all |
| D2 | Resources & Costs | 3.3 | Sometimes |
| D2 | Risk Management | 3.3 | Sometimes |
| D2 | Compliance & Policy | 3.5 | Often |
| D3 | Client / Community Experience | 4.0 | Often |
| D3 | Operational Processes | 3.4 | Sometimes |
| D3 | Performance & Accountability | 2.5 | Rarely |
| D3 | Project Delivery & Governance | 2.4 | Rarely |
| D4 | Leadership Behaviours | 2.3 | Rarely |
| D4 | Culture & Values in Action | 3.0 | Sometimes |
| D4 | Change Readiness | 2.8 | Sometimes |
| D5 | Measurement & Metrics | 4.0 | Often |
| D5 | Learning & Continuous Improvement | 4.7 | Always |
| D5 | Innovation & Future Readiness | 3.5 | Often |