Your Impact
Diagnostic
Report
Maturity Score
Dimension Overview
Scores are averaged across all questions within each dimension. Scores reflect how consistently a practice is embedded: Sometimes (2.61–3.40) means it's present but not consistent; Often (3.41–4.20) means it's regularly practised; Always (4.21–5.00) means it's fully embedded.
A solid foundation with clear growth edges
Your organisation is operating at a consistent level across all five dimensions, with most scores sitting in the Sometimes band (2.61–3.40). This signals genuine intent and progress: your purpose is present, your culture is engaged, and your operations are functioning.
The opportunity now is to shift from awareness to embedment . Building consistency, structure, and feedback loops that turn your good intentions into repeatable impact.
Scoring Often or Always (3.41+)
Scoring Rarely or below (1.00–2.60)
Scoring Sometimes (2.61–3.40)
Purpose Clarity & Vision Articulation
Purpose Clarity & Vision Articulation
Your leadership team has a clear and mostly aligned vision of what success looks like, and your mission is actively used to guide program design. Purpose, however, is still inconsistently felt across the organisation , known but not yet fully embedded as a cultural driver. The gap between having a purpose statement and people living it is the key growth edge here.
Your purpose and vision are strong assets . The work now is to make them visceral rather than theoretical. Define a small number of visible, everyday moments where purpose is explicitly referenced: team meetings, decisions, onboarding, and communications. Consider creating a one-page "Purpose in Practice" guide that translates your purpose statement into concrete behaviours and decisions for each team. This bridges the gap between aspiration and action.
Purpose-Driven Strategy Alignment
Purpose-Driven Strategy Alignment
This is your most complex dimension and your biggest opportunity. Strategy exists but isn't fully translated into day-to-day decision-making. Risk management stands out as the most urgent gap: particularly the lack of consistent processes to monitor and respond to emerging risks (scored 1). This creates real exposure. The good news is your services, revenue model, and cost understanding are all sitting at a solid baseline of 3, ready to be built upon.
Prioritise two parallel actions. First, establish a basic risk monitoring process immediately: a simple register, assigned owners, and a monthly leadership review is enough to close the most critical gap. Second, focus on activating your strategy through people's everyday work: translate strategic priorities into clear, team-level guidance so that decisions and trade-offs are grounded in direction rather than instinct. These two moves together significantly reduce organisational exposure and build strategic coherence.
Purpose-Integrated Execution
Purpose-Integrated Execution Integration
Strong accountability culture and strategic project alignment are genuine assets here. Where you can unlock the most growth is in the Client/Community Experience loop: understanding what clients experience, seeking structured feedback, and co-designing services with them. Your services are accessible (scored 4), which is a strong base. The missing piece is closing the feedback loop so that accessibility and experience data actively shapes how services evolve.
Make client feedback a structured habit, not a one-off exercise. Introduce a simple, consistent feedback mechanism at two or three key service touchpoints: even a short post-service survey creates data you can act on. Pair this with documenting your two or three highest-volume service delivery processes so improvements can be tracked, owned, and replicated. Your accountability culture means the infrastructure for follow-through already exists: point it at the feedback loop.
Purpose-Embedded Culture & Behaviours
Purpose-Embedded Culture & Behaviours
Leadership is your standout performer in this dimension ; leaders are actively applying purpose in strategy, creating focus, and helping teams prioritise. The challenge is cascading those leadership behaviours into the broader culture. Values are starting to be understood in practice, but haven't become habitual. Culture change is a slower process . The groundwork is clearly there, it just needs to be reinforced more consistently at the team level.
Shift from relying on implicit cultural norms to making expectations more explicit and shared. Clearly define the two or three behaviours that matter most in your organisation: link them to how decisions are made and how people work together day-to-day. Ask your strongest leaders to name and narrate these behaviours in team settings. Culture embeds through repetition and modelling, not through a values document. Small, visible, consistent moments compound over time.
Purpose-Aligned Measurement & Improvement
Purpose-Aligned Measurement & Improvement
Every sub-area in this dimension sits at exactly 3: showing a consistent baseline but no standout performers yet. You're collecting data, holding some reflective conversations, and starting to think about innovation through a purpose lens. What's missing is structure and rhythm . Building regular review cycles, ensuring both qualitative and quantitative data are used together, and creating a proactive (rather than reactive) improvement habit.
Clarify what success looks like for three to five priority outcomes, then introduce a simple, visible way to track progress: reviewed at every leadership meeting. Pair quantitative data with qualitative stories: numbers tell you what, stories tell you why. Once this rhythm is established, it creates a natural platform for innovation to be evaluated against purpose rather than pursued for its own sake. Start small, make it practical, and let the habit build.
What the data is telling you
A snapshot of your strengths, your biggest opportunities, and the areas that need attention first.
How we support you
Our Impact Essentials Pathways are structured programs that meet you where you are. Rather than a one-size-fits-all approach, each pathway offers a practical, modular set of modules designed around where you are right now and what you are ready to work on next.
Built around your stage
Each pathway is matched to where you actually are, not where you think you should be. The diagnostic tells us which stage fits your organisation best.
Practical and modular
You can work through a full pathway or focus on specific modules. Everything is designed to be actionable and grounded in your real context.
You and your team at the centre
Our support is designed to build your capability, not create dependency. We work alongside you so the progress sticks long after our engagement ends.
Where do you go from here?
Three pathways, one right fit. Hover over each to learn more, then see which one we recommend for you below.
Start and Stabilise
For organisations in their early stages or entering a period of reset.
Hover to explore- Clarify your purpose, vision, and mission
- Shape a focused, achievable strategy
- Design core services matched to community needs
- Align your team around a shared direction
- Build confidence to take intentional next steps
Grow and Scale
For purpose-led organisations ready to expand their reach without compromising their values.
Hover to explore- Strengthen your business model and revenue alignment
- Design scalable systems and services
- Build meaningful community feedback loops
- Create consistent ways of working across your team
- Align operations, structure, and delivery to your purpose
Strengthen and Sustain
For mature organisations looking to deepen their impact and embed purpose for the long term.
Hover to explore- Shape a values-led culture from the inside out
- Build systems for continuous learning and improvement
- Strengthen innovation guided by purpose
- Sustain momentum and adapt as you grow
- Keep purpose visible in how your people work
Your diagnostic shows an organisation with strong foundations, purposeful leadership, and a genuine commitment to impact. The most important next step is not refining what you stand for, it is strengthening how you operate day to day. The Grow and Scale pathway focuses on exactly that: aligning strategy to execution, building consistent ways of working, gathering meaningful community feedback, and creating the structures that let your team deliver with confidence as your organisation grows. Your purpose is clear. This pathway helps you deliver on it at scale.
Your Grow and Scale Roadmap
This is your practical 6-month plan, built around the Grow and Scale pathway. It is sequenced so each phase builds on the last. Focus on completing one phase before moving fully into the next.
Stabilise and Protect
Close your most critical gaps so your foundations are solid enough to grow from. This phase is about reducing risk and building the basic structures your team needs.
- Build a risk monitoring process with assigned owners and a monthly leadership check-in
- Create a one-page risk escalation protocol
- Document 2 to 3 core service delivery processes
- Introduce a simple feedback mechanism at key service touchpoints
- Translate your strategy into a single visual your team can use day-to-day
Align and Activate
With your most critical gaps addressed, shift focus to aligning your team around strategy, deepening community insight, and building the habits that make purposeful delivery consistent.
- Run a service experience mapping session with 5 to 8 clients
- Link team roles and responsibilities to your strategic priorities
- Establish a quarterly data and learning review rhythm
- Define 2 to 3 explicit cultural behaviours and start reinforcing them through leadership
Embed and Sustain
Embed what is working, reinforce new habits, and close out the six months with systems that will carry your progress forward. This phase is about making the gains stick.
- Embed co-design with service users into at least one improvement cycle
- Develop purpose-aligned metrics for impact reporting
- Cascade values into team-level behaviours and expectations
- Create a proactive continuous improvement rhythm
Where you are now — and where you could be
The solid shape shows where you are today. Select a stage below to see realistic progress. Progress is focused where your actions are most directly targeted.
Select a timeframe above to see how your scores could improve.
All Sub-Area Scores
| Dimension | Sub-area | Score | Status |
|---|---|---|---|
| Purpose Clarity & Vision | Purpose | 3.0 | Sometimes, inconsistently embedded |
| Purpose Clarity & Vision | Vision | 3.5 | Often, strong leadership alignment |
| Purpose Clarity & Vision | Mission | 3.5 | Often, guides program design |
| Strategy Alignment | Strategy | 2.75 | Sometimes, not guiding daily decisions |
| Strategy Alignment | Services | 3.0 | Sometimes, improving accessibility & alignment |
| Strategy Alignment | Business Model: Revenue | 3.0 | Sometimes, partial alignment to purpose |
| Strategy Alignment | Resources & Operating Costs | 3.0 | Sometimes, cost understanding in progress |
| Strategy Alignment | Risk Management | 2.4 | Rarely, ad hoc responses, no clear process |
| Execution Integration | Client / Community Experience | 2.5 | Rarely, no systematic feedback loop |
| Execution Integration | Operational Processes & Value Chain | 3.2 | Sometimes, operations support delivery |
| Execution Integration | Performance & Accountability | 3.25 | Sometimes, strong follow-through culture |
| Execution Integration | Project Delivery & Governance | 3.2 | Sometimes, strategic alignment of projects |
| Culture & Behaviours | Leadership Behaviours | 3.67 | Often, strongest sub-area, purpose-led leadership |
| Culture & Behaviours | Culture & Values in Action | 3.0 | Sometimes, not yet consistently embedded |
| Culture & Behaviours | Change Readiness & Adaptability | 3.0 | Sometimes, change managed, not yet consistent |
| Measurement & Improvement | Measurement & Metrics | 3.0 | Sometimes, mixed output/outcome data use |
| Measurement & Improvement | Learning & Continuous Improvement | 3.0 | Sometimes, occasional reflection, no rhythm |
| Measurement & Improvement | Innovation & Future Readiness | 3.0 | Sometimes, beginning to align to purpose |
Impact Diagnostic